Returns & Exchanges

Return window

You can request a return or exchange within 14 days of receiving your order.

Return conditions

Items must be in original, unused condition with packaging and tags. Some items may be non-returnable for hygiene reasons (e.g. innerwear).

How to request

Contact us via the Contact page with your order number and the reason, and we will guide you through the steps.

Refunds

After inspecting the returned item, we issue a refund or process the exchange. Delivery fees may apply depending on the reason.